Update on Ballad of Besty Buy Bonnie

Being An Only Elgon

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(Refer to previous post regarding a refund problem Best Buy’s Geek Squad)

And so the saga comes to a conclusion, a full six weeks after it began. It turns out I was right to an extent. The alleged refund was never fully processed.  Had I not called to complain, yet again  – this time to a customer service rep named Amanda – I would still be waiting in vain.

Amanda accomplished what Bonnie and the others before her did not, could not or would not. Not only did she define “business cycle” as a monthly billing period which is, for them, 28 days, but also she scratched beneath the superficial to determine that my refund was stuck in some kind of limbo. She redirected it to the proper processing channel and, this afternoon, the money appeared back in my account – five days, 3 business days, after she initiated the action. It is, however…

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Best Buy Bonnie – Or The Ballad of Wrong

Being An Only Elgon

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I’ve learned a few things over the years. As a retail manager I began to understand that the customer is not always right but that doesn’t matter anyway because the customer believe he or she is always right. In the balance, if you fail to take care of the customer you lose. Some of the companies I’ve worked for got that, others did not. And those that found a way to say NO to  customer are no longer in business. That is the bottom line, isn’t it? Doing whatever you must to stay in business – or on a personal level, remaining employed.

I have examples of what to do and what not to do, but this blog isn’t about that. It is about one strange situation from which I have, apparently, learned a lot more lessons than those with whom I have been dealing. Foremost lesson: don’t buy anything online from a big…

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Ironing Out the Wrinkles in a Plot

Being An Only Elgon

In some ways publishing Fried Windows in May of last year created a few paradoxes for the main character Brent. WARNING: If you haven’t read the book, you might want to before continuing on. I’m about to reveal some things about the plot.

There are some relationships Brent and characters in my other novels, particularly Andy Hunter, Terry Harper, Lee Anders Johnston and Caroline Henderson from One Over X (two of six books published) and The Power of X (as yet unpublished). There is also a loose connection between the mother  in Becoming Thuperman and Terry Harper – as they attended high school together. Brent meets Terry Harper while he attends Purdue University where the latter is pursuing aa doctorate in applied physics and eventually becomes a professor before taking a tenured position at the University of Texas.

Brent and Lee Anders Johnston hale from neighboring towns in rural Ohio. Both were musicians…

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Review of Rose Montague’s Norma Jean’s School of Witchery: Book 2 Ghost School

Being An Only Elgon

Rose

First, let’s get the disclaimer out of the way. Rose and I have a professional relationship as fantasy authors. We read and critique one another’s work and do it honestly, I believe. I enjoy her writing so much that I support her art by purchasing her books. I’m pretty certain that someday she will be well known in the field and I may actually resort to name dropping.

A few months back when Rose Montague began to tease publically about a new Norma Jean’s School of Witchery book, I was elated. I enjoyed reading book 1. How could I not? There’s a namesake character in it. Imagine that! So, because she made an announcement about book 2, I knew the next book in the series was being edited for publication.

I always enjoy reading Rose’s books because in her fictitious universe damned near anything is possible. Also, I’m not sure…

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Feeding The Need

Being An Only Elgon

FINAL Final Fried Windows Front Cover Only

Those of us who write understand the gnawing of an idea that enters our consciousness through a dream or, perhaps, a simple crazy, disjointed, random thought that occurs during any given day. Eventually, it can lead to a story. That story may be several pages, a novel or several novels. But that is pretty-much how the process begins. And it isn’t like you can ignore the impulse to write. If you try, it will make you ill or turn you into an alcoholic. There is no other option but to write until having writ you can move on – usually to the next warped idea that comes to mind.

As a published author one of the frequently asked questions is: ‘When did you first know that what you were writing was a novel.” I have to qualify some things before I answer that, with regard to my present novel in release, Fried Windows (In a Light White Sauce). Unlike…

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Review of Justin Lee Anderson’s Carpet Diem

Being An Only Elgon

Carpet Diem Cover

Imagine the big bang was a little mistake that rapidly spun out of control, the result of divine siblings messing around and being unable to stop it. Of course they roll with it, wagering on which species will evolve to dominate. But the game was rigged from the outset so that it isn’t supposed to end in a stalemate.

The title Carpet Diem is a play on the Latin for “Seize the Day”. In this case, Justin Lee Anderson’s novel might be called Carpe Vestis or Seize the Rug. A unique, ancient artifact that Simon Debovar inherits from his uncle, a renowned archeologist, is the source considerable divine interest. You see, what Simon has decided to keep as his living room carpet proves to be the thirteenth and final piece of the ages contest pitting angels against demons. It is all they need to resolve the eternal competition, but according…

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Preparing a Manuscript for Publication

Being An Only Elgon

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It seems that each time an ARC is created from a Word doc into Kindle MOBI a number of formatting errors appear. Amazon and CreateSpace have instructions on how to eliminate some common problems that will prevent a title from being accepted but, from experience, the guidelines do not cover every issue that may arise.

Part of the problem is that there seems to be as many different ways of creating a manuscript writing as there are authors. Some of us old timers started writing on typewriters and, at some point, graduated to word processors well before the advent of programs designed for personal computers. Since each word processor had its own set of rules, personal style was influenced by the hardware used. This created a lot of habits that complicate the use of Microsoft Word for producing a manuscript.

Here is a non-inclusive list of the known issues author…

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